NEENA SHARMA

Professional Profile:

• A Financial Management Graduate with 38 years of rich experience in Airport Operations with expertise in Airside Operations, Training & Development, Project planning and implementation and General Administration with Airports Authority of India, DIAL (Delhi International Airport Limited), BAPL (Bengal Aerotropolis Projects Ltd, promoted by Changi Airports India Pte Limited), Andhra Pradesh Airports Development Corporation Ltd, 100% owned by Andhra Pradesh State Govt. and GHIAL, Hyderabad Airport.Trainer & Mentor. As a Subject Matter Expert, identify competency gaps, develop & deliver training modules, induction program for the Company. Guest Lecturer for DIAL (Delhi International Airport Ltd.), GMR Aviation Academy and visiting faculty for Post Graduate Diploma in Airport Operations at Rajiv Gandhi National Aviation University.
• Extensive hands-on experience in Airport Management, Airport Operations, both – Terminal and Airside planning, including Project Management for greenfield airports. • Have handled operations and administrative activities, corporate policy implementation and control management across assignments.
• Comprehensive knowledge of ICAO (International Civil Aviation Organisation), its functions, policies and guidelines.
• Trained in ICAO Airside safety and operations and have a fair knowledge of ICAO manuals, Annexes and ACI handbooks.
• An effective communicator with the ability to relate to people across all hierarchical levels in the Organisation. Possess ability to motivate people to achieve organisational objectives.

Academic Qualification:

• 1991-1993: Master of Business Administration from IMT, Ghaziabad.
• 1979-1982: BA, English Literature from Osmania University, Hyderabad

Professional Qualifications:

• Project Management Program, Project Management Institute, Gurgaon
•  Airport operations Ab-initio Course, National Institute of Aviation Management and Research, Delhi

Additional Certifications:

• Certification on Airside Operations (from KLIA and Dept. Of Civil Aviation Malaysia)
•  Subject matter expert training developer course.
• Certification in ACI GSN I (Airport SMS) & GSN II (Airside Safety and Operations)
• Management Development Program from IIM Lucknow
• ICAO SMS training course
• OHSAS (Occupational Health and Safety Management System) & BCMS (Business Continuity Management System)
• Airport Controllers training, National Institute of Aviation Management and Research, Delhi
•  EMS (Environment Management System.)
•  Leadership in Energy and Environmental Design and Operation of Airport Infrastructure (LEEDOAI) (ICAO)

Work Experience:

GMR Aviation Academy- 

• Faculty for Airport operations- Terminal and Airside
•  Refresher/ Introductory training for existing staff
•  Annex 9, 14 & 19 
• Induction for Management Trainee, GETs and other trainees

DIAL-

• Faculty for training on Airside Management programmes since 2020.
•  Content created specific for Delhi Airport challenges.

GHIAL: Key Responsibility Areas-

Design and conduct / organize skill enhancement programs for Airside and Safety Dept. personnel followed by on-the-job mentoring. Develop airside talent pipeline.

• Develop airside talent pipeline
• Management Trainee, GETs and other trainees inducted at base level through class room and on field training.
• Induction training for newly joined staff.
• Training on new concept introduced by ICAO (e.g. GRF)
• Refresher training for existing staff
• Competency mapping of Airside operations and Safety Management dept. staff.

Achievements-

• 5 Interns from RGUA on boarded. 10 weeks curriculum was developed. 35 classroom sessions of 140-man hours conducted. Periodic assessment, tests, projects and on field evaluation carried out.
• Content created and delivered for 6 programs and Department TNI’s closed.
•  Global Reporting Format- Content created specific for Hyderabad Airport. 8 Sessions of GRF conducted with on field practice sessions and continuous evaluation. 32 participants.Letter of Award issued for Bhogapuram International Greenfield Airport, Andhra Pradesh.
• Commissioning of Green field public use airport at Kurnool within a span of 16 months
• Completion of bidding process for 2 international greenfield airports, including land acquisition in 18 months 
• Received bids for five sectors for RCS Airport, Kurnool.Operations excellence at India’s first private greenfield airport. 
• Handling of various VVIPs during state general elections. 
• Cost control measures. 
• Air India flight revenue management. 
• Managing helicopter operation for Govt of West Bengal for public uses.
• Training SPOC: Identify competency gaps, develop & deliver training modules, induction program for the company.
• Subject Matter Expert/ Guest Lecturer for GMR Aviation Academy 
• Specialize in resource allocation.
• Project Team leader for Airport Operations Control Centre (AOCC). Trained staff on UFIS and made AOCC operational, the first in India on a brown field airport. •
• Independent charge of AOCC for 4 months. 
• Member of Operational Readiness and Transfer (ORAT) Team for Terminal 3, IGI Airport, New Delhi. Nov 2020 – T

Nov 2020 – Till Date-  Faculty for training on Airside Operations / Management programmes

Dec 2020 – May 2021- GHIAL, Hyderabad Airport -  Consultant

April 2017 – April 2020- Andhra Pradesh Airports Development Corporation Ltd. - Chief Executive Officer.

August 2015 – Mar 2017- Bengal Aerotropolis Projects Ltd., Durgapur July

July 2016 – Mar 2017- Officiating – Airport Director, Durgapur Airport.

May 2007 – July 2015- Delhi International Airport Limited, New Delhi

May 1986 – April 2007- Airports Authority of India, New Delhi