Adnan Rizvi

Aviation & Hospitality Training Expert

Qualifications: MBA in Aviation Management | Masters in Hotel Management | Bachelor's in Hotel Management

Professional Summary

A seasoned hospitality and aviation professional with over a decade of experience in aviation ground handling and aviation education. Offers a strong blend of frontline expertise and academic leadership, having developed training modules for various institutions and universities.

Work Experience

• Started in aviation ground operations with responsibilities including Ramp Activities, Passenger Service, Cargo Handling, and Load and Trim — ensuring compliance with safety standards and punctuality.
• Progressed into Aviation Training & Development, designing and delivering curricula aligned with DGCA/IATA standards at multiple reputed academic institutions.
• Worked with:
  • SRMU, Lucknow: Helped develop aviation curricula and initiated new departmental structure.
  • Manglayatan University, Aligarh: Designed and implemented aviation & hospitality training programs.

Core Competencies

• Aviation Customer Service: Skilled in personalized service, guest interaction, conflict resolution, and communication.
• Airport Operations & Ground Handling: In-depth knowledge of ramp, baggage handling, airside safety, and cargo documentation.
• Training & Curriculum Development: Expert in instructional design, online and classroom methods, DGCA/IATA standards, and training needs analysis.

Certifications

• DGR Certified
• Licensed and Certified in Load and Trim Operations
• Thorough understanding of DGCA & IATA safety regulations

Education

• MBA (Aviation Management)
• Masters in Hotel Management – CSJMU, Kanpur
• Bachelor’s in Hotel Management – KLE’s S. Nijalingappa College, Bangalore